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FAQ
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Our founder's journey with chronic ill health, including chronic fatigue triggered by poor gut health and environmental toxins, inspired the creation of LCHF Foods. Discovering the transformative effects of a keto lifestyle, she was motivated to create convenient, delicious, and health-promoting low-carb foods.
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Happy Jo’s ice cream is the lowest-carb luxury ice cream available in the UK. It is healthy, low-carb, full-fat ice cream with absolutely no added sugar, giving you the goodness of low-protein dairy without any downsides.
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If you're interested in becoming a retail partner, please send us an email at info@lchffoods.co.uk
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You can reach out to us on social media or by email at info@lchffoods.co.uk
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Orders are typically processed, packaged, and shipped via courier within 3 business days. Please note that we do not deliver on Sundays or Mondays.
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We do not currently offer weekend deliveries. Our delivery days are Wednesdays and Fridays.
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Your ice cream is packed in a polystyrene box within an outer shipping box with enough dry ice to keep it frozen well into the evening of the delivery date. There is a minimum order of 4 tubs per delivery due to the high cost of packaging.
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If still present inside your package, handle dry ice with gloves to protect your hands and prevent cold burns. Be aware that dry ice should not be consumed under any circumstances. Open your package as soon as you receive it and put the ice cream into your home freezer. Dispose of the dry ice in a bin out of the reach of children.
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We cannot deliver to PO Boxes due to the highly perishable nature of ice cream. To guarantee delivery, we must have the complete and correct address.
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Happy Jo’s ice cream has no added sugar, so after removing from your freezer you need to let it sit out until it reaches the desired texture. Typically, this is 15 minutes for those who like their ice cream still fairly firm and up to 20 or 25 mins for those who prefer a softer scoop.
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You may notice from our verified reviews that many diabetics have tried our ice cream and love that it has minimal or negligible impact on their blood sugar levels however we cannot offer medical advice regarding the suitability of our product for diabetics. We always recommend you share our nutritional information and ingredients with your healthcare provider for guidance on suitability.
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Still have a question?
Our team is here to help. Get in touch and we'll get back to you quickly.
